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Today some Prezi users might have experienced an error in accessing their prezis on the Your Prezis page or in editing them. We are very sorry for the inconvenience. Please if you are affected by this, share the following details here in this topic so our developers can gather data and find the cause more quickly.
Browser name and version
Operating system name and version
Screenshot if possible or a detailed description of the error
URL to your prezi
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It is not working on IE8 and Chrome.
Microsoft 2010
It won't let us edit.
It says image blocked
it also is just links on the side. -
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Not working in Internet Explorer (Not sure which version).
Microsoft 2010
When I click "edit" the Prezi logo appears, but nothing else.
http://prezi.com/a9yoy7i6pum5/edit/
Works in Google Chrome though. -
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I’m
frustrated
Not working at our school! Internet Explorer Microsoft 10.
Will let our students enter but have no acess to prezis they started yesterday. If they click create a new prezi, all they get is a blank white screen. PLEASE fix, messing up the lesson plans of several classes. -
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IE9
Windows 7
When I click "edit" the Prezi logo appears, but is frozen.
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I’m
frustrated
Had the kids switch to Firefox and all is working fine!
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IE 8
Windows XP Professional
When I click on the edit button of my Prezi the logo appears but the Prezi is not loading!
http://prezi.com/s3gd5hv-scet/edit/
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This is the error code:
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2; MS-RTC LM 8)
Timestamp: Tue, 11 Dec 2012 16:04:18 UTC
Message: Syntax error
Line: 24
Char: 66
Code: 0
URI: http://prezi-a.akamaihd.net/dynapps/c...
Message: 'console' is undefined
Line: 4
Char: 1034
Code: 0
URI: http://prezi-a.akamaihd.net/dynapps/C... -
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o Meu Prezi Desktop está travando frequentemente, ele congela e não faz mais nada.
E além disso depois de um tempo ele começa a dar aviso que está estourando o zoom, porém, já verifiquei todos os frame e não há nada nem muito pequeno nem muito grande e quando ele começa a dar esses avisos ele não deixa nem aumentar e nem diminuir nada. -
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I have lost all my saved prezis - they were there last week, but the 'my prezis' area is blank - can I retrieve them? I am delivering some staff training next week and was going to use these and get others to sign up - please help!
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Can only find one of my Prezis today but several are missing. We are using Windows XP with Google Chrome or Mozilla Firefox. Can't seem to find the button to create a new Prezi either.
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I can't create any new Prezis either, the button has disappeared along with my work
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I’m
angry
I was able to view my Prezi in IE8 for a few minutes and now they have disappeared again. It seems as if the reported problem that was fixed has come back again.-
I am on IE8 Windows XP
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I’m
sad and frustrated
I am hoping it is a gliche in the system as I really need the work I had saved next week. I don't know how to report a problem, except through this forum - hopefully the Prezi team will see these messages and act upon them.
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I’m
Happy that prezi is going to help me but i hate it that my prezi is lost :((((
Safari 6.0.2
Apple Macbook White. OSX Lion 10.7.5
I 
I am sure i didn't deleted it. And its a really important prezi for school! PLEASE HELP ME PREZI
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IE8
Microsoft 2010
Several students have logged in and do not have prezi's they created 2 days ago. As if they never existed.-
Will they be able to get them back?
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We have had the exact same problem this week. Any solutions?
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I am unable to open one of my prezis in Firefox or IE. Here is the URL of the inaccessible one:
http://prezi.com/z0smonjrrp4q/usmle-s... -
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I’m
sad and worried
Windows 764 bit, firefox
Basically the whole Prezi exploded and things went flying everywhere and stuck onto the wrong frames. I had about 75 slides. The last thing I had added while it was good was frame 7 with 6 jpegs in it this morning.
This was the pleasant surprise that happened this morning, and my assignment is due tomorrow, not sure what to do!
http://prezi.com/vmvbxthfyilp/edit/#1...-
My project is DUE today, in about two hours... feeling pretty discouraged!!!
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All of mine came back the next day! It must have been a gliche in the system. I have now downlaoded them so that if this happens again, I can play them off line.
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Had problems last week in IE8. Seemed to work again on Thursday. Not working Friday or today. We're on a locked-down version of Win XP SP3.
My URL is:
http://prezi.com/user/wdt
If I look under "My profile" I can see the prezis I've already created, but I can't create new ones. If I use the "new" button from within the edit window, the new prezi does not get saved.
Very frustrating. -
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I’m
exhausted
Browser name and version : IE8 and Chrome
Operating system name and version: Windows XP
Screenshot if possible or a detailed description of the error: Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2; MS-RTC LM 8)
Timestamp: Tue, 18 Dec 2012 16:22:05 UTC
Message: '0.innerHTML' is null or not an object
Line: 22
Char: 30
Code: 0
URI: http://prezi-a.akamaihd.net/dynapps/C...
Same process of issues as Paul Hudson above. Had to reschedule a meeting proposing prezi as a training tool. If issues not fixed by tomorrow, will not recommend prezi for use.
Took a total of 5 hours to even find this problem thread. Thought it was my fault. Would have been nice to have a notification on home screen saying there was a crash. -
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I’m
Frustrated
:D
Like Adam (above), our "issues" sound very similar in that I'd also had to cancel a scheduled training session for some budget-holding members of our senior staff. They were fairly tolerant... but their patience may wear thin if I have to cancel the rearranged session in January.
Here's the error message I'm getting in my browser this morning:
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727)
Timestamp: Wed, 19 Dec 2012 08:29:23 UTC
Message: '0.innerHTML' is null or not an object
Line: 17
Char: 30
Code: 0
URI: http://prezi-a.akamaihd.net/dynapps/C... -
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I’m
Confused, Anxious, frustrated
Help! I lost all my Prezis!!!
Browser: Internet Explorer 8
Operating system name and version : Windows XP
URL to my account : http://prezi.com/user/nhs68f
When I access my Prezi account, all my Prezis disappeared!!! I have not used Prezi in the last month. I need to edit a Prezi this morning and its gone!
Please contact me :
Claudine Leblanc -
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I’m
Not happy!
id: 2000 the reason is: PreziError id: 2002 the reason is: ErrorEvent ioError Error #2124
On all my Prezis
Browser: Firefox 18.0.2
OS: Windows 7 Pro
Account: http://prezi.com/user/wgfp1cfdwri1/
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Requiero saber como ingresar a la presentación y poderla editar mi correo es mgonzal5590@yahoo.es , el erro url y la -
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I’m
potential to be royally pissed
My Prezi has not disappeared, but all of the content has disappeared. I cannot view it via the website it is embedded on OR the editor.
Operating on Mac OS X 10.6.8
Firefox 20.0
Prezi: http://prezi.com/qs9ttrjxpdeg/high-pl...
Editor shows absolutely no content, and I haven't worked on it in MONTHS. Is there any way to restore it? -
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I lost my Prezi on Prezi.com
URL: http://www.linkedin.com/redir/redirec...
Operating on ipad and PC dell Windows 7
Would like to find it.
Thanks
Penny -
