Unable to Load Any Images in Latest Version of Prezi

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Ever since I updated to v3.083, images do not appear when I drop them into the presentation or loan when I do the manual "Insert" function. I cannot add any images. Is there a patch to fix this? I have tried adding images to new files and existing ones, but they never show up. Using MacBook OS 10.6.8. Thanks.

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NathL May 13, 2012 16:35

waiting for a prezi team member here, I think it could be good to post a message to the premium support either

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waiting for a prezi team member here, I think it could be good to post a message to the <a href="http://prezi.com/support/">premium support</a> either

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Michael Matthiass May 13, 2012 21:45

Thanks for the tip, NathL, I posted the question at the premium support. Hopefully they can do something about it.

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Thanks for the tip, NathL, I posted the question at the premium support. Hopefully they can do something about it.

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EMPLOYEE
I’m here to help.

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Katrin Leinweber (Support Specialist) May 17, 2012 10:04

Yes, they could ;-)

Updating Adobe AIR did the trick.

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Yes, they could ;-) Updating <a href="http://get.adobe.com/air/">Adobe AIR</a> did the trick.

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