SecurityErrorEvent type="securityError" bubbles=false cancelable=false eventPhase=2 text="Error #2048"
i ́ve just registered in prezy in joy option and i can ́t open my first prezy. i was able to creat it and name it but i can ́t open it to edit it. there ́s a problem, it says: Technical details: id: 1200 the reason is: [SecurityErrorEvent type="securityError" bubbles=false cancelable=false eventPhase=2 text="Error #2048"]
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Hi Manuel Santiago,
have you moved location / wifi area? it may be that Prezi.com is being blocked by some security measure:
- check to see if you have the latest versions of Adobe flash and Adobe Air
- check you do not have a Firewall / virus checker that is blocking Prezi - you may need to whitelist Prezi.com in its security properties (*.prezi.com)
- Is your internet connection OK - is it just Prezi.com giving you the problem?
- can you open it from another computer (e.g. a friends living elsewhere) this would indicate a local problem
- if you can try another browser (Firefox,Chrome etc).
Let me know how you get on, if still problems if you share the URL I can take a look for you.
cheers
John
Prezi Experts -
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hi, i've just disabled my windows firewall and antivirus too, but it stills displaying me:
id: 1200 the reason is: [SecurityErrorEvent type="securityError" bubbles=false cancelable=false eventPhase=2 text="Error #2048"]
what else i've to do?
thanks -
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Hi carlosrial,
can you share a URL address for the Prezi page and I will take a look from this end for you.
cheers
John -
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