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Hi! Trying to upgrade account and displaying error:
"Payment error
An error occurred during processing your request.
YOU HAVE NOT BEEN CHARGED.

This transaction cannot be processed at this time. Please try again later."

Fabricio
fabweb@gmail.com

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Travis Hitchcock (Champion) June 01, 2012 18:12

Hi Fabricio,

This unfortunately happens to some of our users because of Paypal. This is not on our end, it is a Paypal error. Please send me the email address you use for your Prezi account and the license you would like to upgrade to.

You can email me at travis(dot)hitchcock(at)prezi(dot)com

Thanks,
Travis

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good solution! good solution! (undo)
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Hi Fabricio, This unfortunately happens to some of our users because of Paypal. This is not on our end, it is a Paypal error. Please send me the email address you use for your Prezi account and the license you would like to upgrade to. You can email me at travis(dot)hitchcock(at)prezi(dot)com Thanks, Travis

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