My invoice is not available for download in my settings page.

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I can't view and download my Prezi invoice via the settings page of my account. Do I have to wait a few more days or is somewhere else in the site?

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Alyssa (Official Rep) May 02, 2012 10:11

Hello,

Can I have the email you use for *prezi.com so I can look into this for you? You should be able to go to the Settings page and download an invoice right from there. Please make sure you fill in your correct information.

Alyssa

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- João Pedro Bonniz May 02, 2012 10:26
  
  My e-mail for prezi.com is jbonniz@logiberica.pt
  
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Hello, Can I have the email you use for *prezi.com so I can look into this for you? You should be able to go to the Settings page and download an invoice right from there. Please make sure you fill in your correct information. Alyssa

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João Pedro Bonniz May 02, 2012 10:15

My e-mails are: jbonniz@logiberica.pt and jbonniz@netcabo.pt

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My e-mails are: jbonniz@logiberica.pt and jbonniz@netcabo.pt

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Alyssa (Official Rep) May 02, 2012 13:09

I only needed jbonniz@logiberica.pt because that is what your Prezi account is under. You don't have an invoice because you weren't charged yet. You are still in your 30 day free trial :) You should be billed in a few weeks at the end of May and then you can get your invoice on the Settings page.

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I only needed jbonniz@logiberica.pt because that is what your Prezi account is under. You don't have an invoice because you weren't charged yet. You are still in your 30 day free trial :) You should be billed in a few weeks at the end of May and then you can get your invoice on the Settings page.

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João Pedro Bonniz May 02, 2012 13:12

Thanks for the good news! :-)

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Thanks for the good news! :-)

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My invoice is not available for download in my settings page.

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My invoice is not available for download in my settings page. Edit Subject

My invoice is not available for download in my settings page.

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