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Major Problem with Prezi Desktop
I cannot open my local prezi files - the programme opens to a blank grey window. No error messages.
I’m anxious
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Inappropriate?Does it help to restart the program or the computer?1 Comment
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Hi - no. I have restarted both. I also tried to download a new copy of Prezi but it found the previous one and didn't let me. I will deleter prezi and try again.
BIG implications for using Prezi professionally - I use it for professional presentations and if one day I get to a venue and can only get a grey screen I am in BIG trouble, Most conference venue's won't have easy access to internet. -
Inappropriate?Do you use Windows, Mac or Linux?1 Comment Add a comment
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Max OX - Snow Leopard - the files SEEM to be intact in the library
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Inappropriate?please delete the directory [your home]/Library/Application Support/Adobe/AIR/ELS/com.zuilabs.PreziDesktop.69DA82EC63531A8AC99099A46A5CA39A00B857ED.1 and restart PreziDesktop.
I guess it got corrupted somehow.
/Sofia1 Comment Add a comment
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This made no difference.
I had to uninstall Prezi and reinstall.
Problem fixed.
Scary moment.
EMPLOYEE
