Login not working
I can't login to my prezi.com account. When I enter my credentials, I am just shown the home page again, without the possibility to access my presentations. I already tried resetting my password, but this did not resolve the problem. I'm working on Firefox on Mac OS X.
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Inappropriate?Hi Nico,
have you tried using your e-mail address as username? Did you get an e-mail after trying to reset your password?
Best regards,
Szilveszter -
Inappropriate?Hi Szilveszter,
yes, I used my e-mail address as username. And yes, I received an e-mail after resetting the password with the link to reset it in it (which I did). But I still can't log in... -
Inappropriate?Hi Nico,
I have changed you password to a random string, and I could log in without any problems (Firefox 3 on Linux). Tried it with your username, and your e-mail address too (both worked). Are you sure you have typed in your correct e-mail address? I don't want to make any of your details public here, so if you have further questions regarding your account, I'd advise you to send me an e-mail, so we could figure out the problem: szilveszter DOT farkas AT prezi DOT com.
Best regards,
Szilveszter -
Inappropriate?This issue was solved in a private mail conversation. (Login issues are dealt with separately and privately.)
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