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Event ioError Error #2032 and #2035
HELP HELP HELP HELP
I just upgraded to pro after LOOSING my entire presentation.
I began to recreate it in my new PRO account and have gotten this error several times.
Event ioError Error #2032
it is also not functioning correctly in my presentation. clicking on text is not zooming etc. i cant upload any images---
error: We can't load a file. Is your internet connection working?
type: mediaDownload the reason is: PreziError type: mediaDownload the reason is: Event ioError Error #2035
it seems there are a lot of reports of these errors... what is going on????? what do i need to do to get this to work. this is extremely frustrating. i have deadlines!
please help me correct this issue asap.
thanks.
alex
I just upgraded to pro after LOOSING my entire presentation.
I began to recreate it in my new PRO account and have gotten this error several times.
Event ioError Error #2032
it is also not functioning correctly in my presentation. clicking on text is not zooming etc. i cant upload any images---
error: We can't load a file. Is your internet connection working?
type: mediaDownload the reason is: PreziError type: mediaDownload the reason is: Event ioError Error #2035
it seems there are a lot of reports of these errors... what is going on????? what do i need to do to get this to work. this is extremely frustrating. i have deadlines!
please help me correct this issue asap.
thanks.
alex
I’m am mad and frustrated and want help now!
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Inappropriate?Hi Alexandra,
do these errors come up using the online editor, or the offline editor? If the former, what is the address of your presentation, so I could check what's wrong with it?
I'm sure we'll find a solution for your problem soon.
Best regards,
Szilveszter1 Comment
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This solves the problem
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i am using the online editor. i have a rock solid hardwired connection. so the fact that it keeps telling me to check my internet connection is ridiculous.
http://prezi.com/69454/
i see several other posts with these same issues... under related topics. but no solutions are appearent. -
Inappropriate?Dear Alexandre,
try also the offline editor, you find it at prezi.com/desktop
What kind of internet connection do you use?
peter -
Inappropriate?things seem to be working better. i did not loose anything today. and the prezi saved. i am able to place images without problems today.
however, i continue to have the problem of weblinks not functioning. links don't get created from the urls i type in.
I have lots of weblinks in my prezi and only the first functions in a text block.
can you help with that?
I’m unsure
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Inappropriate?Alexandra,
today seems to be good day! Maybe we've found a related network issue at our side. We need more time to investigate.
Unfortunately you can use only one url per text block. So please create as many text block as many url you have. If you want to have same-size-blocks, use copy paste.
I know url support (and someone may think the whole text editor) is functionally challenged.
peter
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